Category: Support & Best Practice

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Maximising your website for a fully inclusive user experience

By Peter Morrow   March 9, 2020  

The subject of inclusivity in recruitment has been around for a while and I think it’s here to stay (and so it should be). What should be the driving force behind this - is it because, in the current market, many sectors are seeing a real shortage of candidates? Or, as a society, should we all do a little bit more to make sure the 1 in 5 members of the working population* that have a disability are given the same opportunities to have a great career?

The disability employment gap (the gap between the number of disabled and non-disabled people in employment)* has remained at 30% for the last decade, but at Reverse Delta, we think that there are some great features that are already built into our FXRecruiter websites that will help you to improve your recruitment agency website experience for people with disabilities.  These statistics from the 2017 RIDI candidate survey of 200 disabled jobseekers showed:

75% of the disabled jobseekers surveyed find their condition has an impact on job hunting
54% find hurdles at multiple stages of the recruitment process
28% find online assessments challenging

What are the most common forms of disability that impact people’s ability to get a job?

Dyslexia and Dyspraxia
Visual impairments including colour blindness
Mobility and physical impairments
Autism and ADHD

(This list is a guide - it is not an exhaustive list.)
How can you design your website for accessibility? 
All FXRecruiter websites are designed with accessibility in mind. Our Design Director, Phil Heaton always focuses on the following aspects when designing websites for recruitment agencies:

Clarity and simplicity

Lots of clear space in between the content and the buttons and making sure that the contrast between the brand colours is sympathetic to people with visual impairments

Text size

We always optimise text size to suit people with visual impairments and would recommend that your text line length is a maximum of 15 words.

Button sizes

Making sure these are at the right size and displayed at appropriate places throughout the website

Open menus

Need to be easily navigable to make sure that the user gets a complete experience on the website

Page sections

The site needs to be designed so that all content is clear to view and easy for the user to get around.
How should you code a recruitment agency website for accessibility?
We code FXRecruiter websites so that screen-readers can make sense of it - and ordering items on the page. We try to minimise animations such as ‘intros’ and Parallax as these can cause reactions (nausea/seizures). Our CMS also allows you to use Alt text for images.

Other things that we try to avoid - jump scrolling and we minimise the use of animations.
What can you do to make sure your content supports the user's accessibility needs?
Always make sure that your content can be read by a browser/computer. Some useful things to avoid include PDFs (or make sure you provide a web-page alternative), image-based text, icons that do not include text descriptions and anything that might cause a seizure such as a video that flashes or an animation.

Not only is there a huge amount of opportunity for recruiters to access the disability market in times of candidate shortages, we simply feel that it’s important to create a level playing field so that everybody has the same opportunity to have a rewarding career. Reverse Delta will be working more with Recite Me, which is an assistive technology that supports recruiters with the online recruitment journey from discovery and attraction to application and onboarding.

*The stats are taken from We are Purple, an organisation dedicated to changing the conversation on disability by bringing disabled people and businesses together. Check out this brilliant article, which has more hints and tips about how you can improve your recruitment processes for people with disabilities. https://wearepurple.org.uk/creating-an-inclusive-and-accessible-recruitment-process/

For further reading, check out The WebAIM Million study which showed that almost 98% of 1 million website homepages failed to comply with Web Content Accessibility Guidelines (WCAG).

To find out more about Accessibility with an FXRecruiter website, contact our commercial director Peter Morrow on 08000 199737 or peter.morrow@reversedelta.com.

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3 ways technology supports a recruitment start up

By Peter Morrow   December 3, 2019  

We’re huge fans of small businesses here at Reverse Delta – believe it or not we were also a start-up 17 years ago.  For any start up recruiter, making sure you’re in the 20% of firms that survive the first two years is a huge challenge.  As a provider of recruitment websites, we want to do everything we can to give your new recruitment agency the very best start.

Technology solutions are a brilliant way to help you to grow and scale your recruitment agency. If you were going to invest in three areas to give your agency the best chance of surviving, these are what Reverse Delta would recommend:

Manage your candidates with a CRM system

Integrating your website and CRM is a brilliant solution to help you automate loads of your recruitment agency practices. Reverse Delta’s website platform FXRecruiter integrates with market-leading CRM and 3rd party technology providers. We work closely with our integration partners so that your website can benefit from their updates and we’re always looking to work with new technology companies so that we’re able to work with the best on the market.  And if you change CRM, you will be pleased to know that it’s easy to switch your website over to your new provider.

FXRecruiter integrates with:

Bullhorn

Bullhorn has a package tailored to start-up recruiters which will allow you to deliver an incredible client and candidate experience which will grow your brand. Find out more about Bullhorn.

Influence

Influence’s CRM is available as a cloud-based solution which is ideal for start-ups as you don’t need to worry about servers and back-ups. Another great option to help you build candidate profiles and qualify and search for candidates. Find out more about Influence.

Others include Eva, Lever, Salesforce, Talent Rover, TargetRecruit and Vincere to name a few.

Keep cash flowing with a robust financial management system

Financial software for start-ups has come on leaps and bounds and advances in mobile technology are perfect for any new recruitment agency. With the options to scale up over time, some of Reverse Delta’s favourite financial management software includes:

Sage

Sage has an offer on until January 2020 for Sage Accounting Cloud for just £12 per month. This gives you everything you need to take care of business, from bookkeeping to detailed business reports. Find out more about Sage Accounting Cloud.

QuickBooks

You can set up your start-up recruitment agency for as little as £5 per month on QuickBooks. They are Making Tax Digital ready and HMRC recognised, so some great features to help get your recruitment business on its way. Find out more about QuickBooks.

Xero

Xero is another market-leading accounting package, with online invoicing, a dashboard with all your cashflow information and an intuitive mobile app. Find out more about Xero for start-ups.

Invest in a recruitment website

Reverse Delta has developed FXRecruiter, a brilliant platform for building recruitment websites. With a host of built-in functionality, an FXRecruiter website will transform your business, giving you a solid platform to grow your recruitment agency.

Extend the reach of your roles with FXRecruiter

Place your jobs on FXRecruiter and they’ll be optimised for Google Jobs. Your jobs will feed to 14 Job Boards and Job Search Sites.

Build candidate profiles

Allowing candidates to build their profiles, you can guarantee that the information will be accurate, and you won’t need to use your team’s time to do this. Candidates can sign into the Candidate Portal with their social media accounts with FXRecruiter. Because it’s so easy for candidates, it’s a brilliant way to increase online registrations.

Manage your own content

Nothing is more annoying than having to ask your web developer to make a simple change to your website. With FXRecruiter, we have put the power firmly back into your hands. With an advanced content management system (CMS) that is simple to use, you can create blogs, publish news and insights and create campaign pages that will give you really juicy keywords – all of which will make your recruitment agency stand out!

A website with some great in-built features

SEO optimised Job Board, Candidate Portal, CMS, Recruitment Campaign Landing Pages, Personalised Job Notifications, Video Job Ads, Meet the Team and Consultant Profiles, Reporting and Analytics, GDPR Compliant – what more could you need?

We know how difficult it is to start up your own recruitment agency, so we hope that this blog post has helped to de-mystify some of the tech issues that new recruitment agencies typically face.  We have a range of flexible payment options, so a brilliant recruitment website to give your recruitment agency the best start in 2020 could not be easier and might be more affordable than you think.  Contact Peter or Dave at sales@reversedelta.com or call +44 (0) 8000 199737 or book a demo here.

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Preparing for GDPR

By Steve Riley   November 30, 2017  
New GDPR legislation is coming in May 2018 and will affect all digital data businesses (you're a digital data business by the way, whether you realise it or not!). The change extends the current Data Protection Act, 1988 in the UK and is unaffected by the decision to leave the European Union.The change has been signposted for some time but it's only now that many organisations are waking up to the implications. Reverse Delta has been working hard on product changes to support client's obligations under the law and has started discussions on rolling those changes out to the client base.It's important to note that Reverse Delta and our software is part of the solution for our client companies — it's not the entire solution. Your business will have data protection concerns beyond your use of FXRecruiter ...just thought it worth pointing out! This advice relates to Reverse Delta's recruitment clients but much of the information is also relevant to anyone with a website holding personal data.Data requests Do you want an electronic copy of your data? This generates a request to your site administrator by email for an electronic copy of the candidate data. It is your responsibility to supply that data.

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We don’t anticipate heavy use for this feature but it must be available.Tip: this one’s a manual process. The request creates an email request to the site admin email address. You need to supply the candidate with a copy of their candidate record from FXRecruiter AND any other information held electronically elsewhere in your organisation (we can’t help with this part!).

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Delete my data Candidates must have the ability to delete their account completely – the ‘right to be forgotten’. All websites must have this ability. You also need to be able to do this on their behalf. The candidate dashboard has a Delete Account function. The Delete action is not reversible.

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 You can login as the candidate and use the same Delete function on their dashboard or you can use the Delete function from the FXRecruiter Admin panel.  Where an account is deleted, all records of applications still exist but any personal information is entirely wiped from the site’s database.Tip: this is a one-time only function. Deleting the account is not reversible – it can’t be reversible under the terms of the legislation.

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One-click unsubscribe Candidates must have the ability to unsubscribe from email alerts easily. We make this as simple as possible by adding a one-click unsubscribe to the bottom of every email alert sent.

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The unsubscribe takes candidates to a personalised web page showing their current subscriptions to confirm their removal.  Because the page is personalised, candidates don't need to login with their email address and password.Tip: remove all or fine tune from the same place. Candidates can also fine tune their preferences if they don't want to be completely removed, eg stop alerts for 'Digital Marketing, London' but keep the subscription for 'Marketing, Manchester'

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Lazy email alerts Candidates can add their email addresses to be notified of job alerts without going through the full registration process. You will need the ability for these candidates to be deleted from your system.

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These candidates have given you their email address but are not registered with you, nor have they applied for any jobs.Tip: people are lazy and need things quickly. We give them a link in their email alert to unsubscribe and totally erase their email record from your site's database.

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Registration form CMS element We provide a CMS element that is shown as a preface to the ‘Registration’ or ‘Upload Your CV’ form. You can customise the text to reassure candidates that you are safe custodians of their data and correctly respect their privacy under GDPR legislation.

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This is a simple option and we give you a 'get you started' boilerplate text, covering the basics. If you want to customise the language to your brand, that's fine — it's all in the Admin system for you to get the message just so.Tip: keep the message simple. Keep it compliant but friendly, so candidates aren't intimidated by the small print.

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Extra tickboxes Related to the above. Your site has extra tickboxes, for example a sign-up to newsletter or blog updates option. These are also covered by GDPR and candidates should be able to manage each type of subscription separately.

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For example candidates can unsubscribe from email alerts once they’ve found a job, but stay on your newsletter distribution list so they can stay in touch. They can do this in the Candidate Dashboard.Tip: let candidates and contacts fine tune their own preferences. They may have found a job now but want to stay in touch with you. The more people read your updates the better positioned you’re organisation is. If they share, even better.

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  And finally... This advice covers only the information held in FXRecruiter. You must also consider anywhere else candidate data is held within your organisation and have processes for managing it. This includes data exported from FXRecruiter and now held elsewhere. For example, candidate data exported to Excel from FXRecruiter. We don’t control that data, but you are still responsible for its management. Premium service We can work with clients to customise the end user experience and admin to be exactly how they’d like it. Contact your account manager or support.   Resources from our FXRecruiter site Candidate data requests Delete my candidate data Lazy email alerts Registration form CMS element Extra tickboxes One click unsubscribe 

Do you have backups of your data? Really?

By Dave Haygarth   October 5, 2011  
You think I'd be an "expert" on this, being that I am now 'in the industry' and formerly having been in Supply Chain Planning for countless years, making sure contingency plans were in place for all eventualities! Well this morning, I woke up to find my Networked drive not available…PC and NAS drive lights on - check Computer connection to network - check Heart attack - check!After countless re-boots of the PC and the Router with no joy , I started to reconcile myself to losing all those DVDs and Albums I'd ripped for central distribution, hadn't thought about the 3 years of real data too! Then it came to me how complacent I'd been. I'd bought a NAS drive that had two disks for data redundancy. Feeling smug & secure, I'd not considered that the unit may fail. What's the point of making external back-ups, it will be ok! I'd pondered that question myself recently and armed with the enticement of 100 off I'd ordered a new server to mitigate this exact issue. Irony is cruel - it arrives TODAY of all days (stop laughing) So the moral of this story is very simple really: Don't rely solely on your storage device for backing up!Get your data onto an external device to cover the device failing Make sure the external device is robust Data very important? Get the external data off-site to guard against a disaster (flooding, fire theft etc.) Consider 'cloud' based backups like Dropbox, Carbonite, Mozy AS WELL as your onsite backups Have an offsite backup policy in case your office burns down or floods Have a policy, process, system in place. Grandfather / Father / SonFortunately this story has a happy ending. I'd remembered my trouble shooting classes and the OSI Layer model (detail not important!) and thought about one last go using a bottom up approach to solving the problem - first layer is physical so I checked the cable and guess what : turns out that the network cable was faulty! Probably another moral there too -but that's for another blog!