Month: February 2020

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Google is stealing your data! But here’s what you can do about it

By Dave Haygarth   February 25, 2020  

There’s no doubt about it, data is one of the most valuable commodities in the world - the Economist announced in 2017 that it is now more valuable than oil.  And who is dealing with the largest amount of data in the world - yes, search engine giant Google.

Google is fully in our lives now - according to Hubspot, over 92% of searches are conducted on Google.  Google is built on all Android operating systems and we think that Google Assist will continue its massive growth and be huge. Google is here and it’s here to stay.  We wanted to talk a bit more about Google for Jobs and what it means for recruiters.

Reverse Delta’s Operations Director, Dave Haygarth gives his thoughts in this blog post about the opportunity Google for Jobs will provide for recruiters and what the implications are for the wider industry.
So, what does this mean for recruiters?
Like it or not, this is how things are going for jobs now. There’s not a lot we can do about the big blue box coming up when we search for things. It’s happening in a range of industries though, such as retail, airlines, hotels.  It’s not personal to recruitment, Google is simply capitalising on the worth of people’s data. We may not like it, so we just need to play along or you won’t be able to play at all!
Will you still need a recruitment agency website?
Absolutely? As a recruiter, you will need to be able to receive the application and manage the candidate through the recruitment process. Your recruitment agency website is so much more than a repository for promoting jobs.

Plus, in order to put your job visible in Google for Jobs, you need to post it on a website first. Luckily, Reverse Delta’s award winning website design platform, FXRecruiter, automatically makes your jobs visible in Google for Jobs, so it’s one less thing to worry about - write a brilliant job description on your recruitment agency website and it’ll look (and work) great on Google…and if you don’t put the jobs on your recruitment agency website, your competitors will be doing and they will get all the applications, not you!
Will Google disrupt the recruitment industry?
Well, it is a case of wait and see, but my theory is that the job boards are more likely to be under a bigger threat. We know that sites like CV Library have done a massive project to analyse the data they currently have so that they can put more sophisticated algorithms together that follow people through a logical career journey, so fingers crossed, this investment and superior logic applied within a niche will ensure their success continues and competition remains in the marketplace.

There is also a potential threat to LinkedIn, although the social networking tools that they have developed should mean their user-base will remain loyal.  It’s unlikely that Google will go back in this direction after their well-documented attempts to grow a social network through the ill-fated Google Plus. But, what they did (and continue to do) by integrating search into our lives so easily, is actually going to give them much better results than another social platform. 
Where will job-seekers apply for roles in the future?
Moving forward, Google for Jobs is a transition piece right now. In a dystopian future, it’s feasible that you (the recruiter) may not control where people apply. Google could develop an “Apply on Google” option which will keep people on Google, and their data would sit outside of your website.  Gone are their chances to visit your site and follow your own carefully crafted calls to action - to make the candidate yours and bring them into your brand and experience.

This could mean that retaining the user on Google will ultimately be the name of the game (for Google).  However, if your agency has a good reputation, I would hazard a more optimistic guess that most candidates would opt to apply for a role via your website, rather than Google.  Given the growing concerns about how voice assistants are listening and stealing our data, this is a real opportunity to show that your recruitment agency is a better place to apply for a job and to get that more personal touch - your expertise.
How does my FXRecruiter website work with Google for Jobs?
When you post a job to your recruitment agency website using FXRecruiter, they will automatically be as Google-friendly as possible (they are built with Google for Jobs schema microformat if you REALLY want to know).

Given our extensive SEO knowledge which is baked into FXRecruiter, you can be assured that job titles and keywords are placed in to our code exactly where Google is looking for them.  Plus, the built-in jobs archive provides a massive “vault” of previous roles which will help you to perform well in Google. Basically, an expired job may come up in a search, but the candidate will be automatically directed to a similar role that is still live.  
Is there anything else my recruitment agency website can do to help me get results?
I’d definitely recommend making sure your sitemap is up to date as this tells Google all about your website, so that it’s easy for the robots to crawl through your site and rank it.

And, there is so much data that you can get from Google so make sure you’re checking out your stats. Google’s Search Console will help you to track the amount of clicks and views your postings are getting and make sure it’s running correctly!

If you want more information about the brilliant SEO capabilities in the FXRecruiter platform, get in touch with one of our SEO tech experts on 08000 199737 or sales@reversedelta.com.

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How to optimise your recruitment agency website for voice search

By Rachel Allen   February 25, 2020  

Following on from our recent blog post about Google for Jobs, we wanted to explore the idea of Google and the impact it has on the recruitment sector a little more.

Voice recognition is growing fast as the technology gets more sophisticated. Here are a few stats to back this up:

78% of millennials use a mobile device to search for jobs now and other demographics are following closely behind. 
By the end of 2020, it’s estimated that 50% of all searches will be voice-activated
Also, the market is reportedly worth $150 million globally

So you can see, voice-activated searches are massively on the rise, so if recruitment agencies want to ensure they are attracting active candidates for roles, it’s a good idea to optimise your recruitment agency website to make sure you’re coming up in the growing number of voice-activated searches. Content marketing and making sure you’ve got a good basis for SEO (Search Engine Optimisation) within your recruitment agency website will be critical if your recruitment agency is going to perform well in voice-activated search.
Back to basics - understand your customer
This sounds really obvious, but it’s worth making sure that you REALLY understand your audience’s pain points and address them in your job posts and blog content. Attention spans are short, so you need to make sure you’re writing your content in a very clever way to make sure it appears in their search earlier, as it will get your website more traffic.
Use long-tail keywords
We don’t want to go too far into the tech elements of SEO (it’s very complex), but in simple terms, you can write ‘long tail’ or ‘short tail’ keywords in order to help people search for your content.

Long tail keywords: “How can I find a digital marketing job in Central London?”

Short tail keywords: “Marketing job London.”

You can see here that the long tail version is more of a question and it uses How at the beginning, which is another good tip to make sure your jobs and content perform well in voice activated searches.

The short tail version is much briefer and more along the lines of how somebody would type a search into a search engine. Research shows that people ask their device question in the long tail format, so it’s wise to make sure your web copy and job descriptions reflect this. Write your job descriptions to include “how, what, why and when” if you can, but not as the opening sentence. Also build landing pages for popular job searches, that aim to answer questions. Want to know more about the ‘Question’ schema? Talk to us. 
Location, location, location
We’ve touched on this already, but for your job ad to be successful, it needs to have an accurate location included so that you maximise your position on Google.
Make the most of the inbuilt SEO of your site
We’ve written countless articles on how to present jobs well for search engines, and writing well-formed descriptions and job titles following simple rules is an area worth investing your time in.  
What is the impact for recruitment agencies?
We’re inclined to say that voice search is unlikely to replace text search, but it’s worth making sure that you’re optimising the opportunity.

Voice activated search has become a fast growing trend and there is the potential that the upward trend could go downwards at some point. So, our advice would be to keep a watching brief on it, utilise voice activated search if you can, but don’t forget going back to basics by following some of the tips in this blog.

We’d also say that some of the voice activated software can bring about results that are dubious in terms of quality.  Our team had a bit of fun recently playing around with different devices and seeing what came up:
Dave Bancroft - Managing Director
Dave asked Siri (on Mac OS) to “Find me a project manager job in London.”

Siri didn’t find any matching positions.

He also asked Siri to find a project manager vacancy in London. Again, he didn’t get any matches.

Dave also asked Alexa Dot (via iOS App):

Find me a project manager job in London

“Bong” - nothing

Find me an IT recruitment agency in London

Alexa reads these out on the Dot, and displays them in the app.  Misheard as “ITV”. Results are poor!
Dave Haygarth - Operations Director
Dave tested Google Assistant via the Android app. His results varied:

“Find me a job in marketing in Blackburn” got good results as a job type and a location was included, but the results showed up trainee, executive and manager level roles.

His next search was “Find me a job in Digital Marketing” which was more specific, but wouldn’t be useful unless you were looking nationally.

“Find me a job” was a very vague search and resulted in Ad based posts only.

Are you using voice-activated search in your recruitment agency? What results are you finding? We’d love to hear from you - put your comments in the blog and we can do a follow up with some insight from the sector.

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Love is in the air: the similarities between your recruitment agency website and modern dating!

By Rachel Allen   February 14, 2020  

Love is well and truly in the air at “Reverse Delta HQ,” so we thought we’d embrace Valentine’s Day with a little trip down memory lane and talk about how we first started out as web developers over 18 years ago.

You might not know, but in the early days, Reverse Delta was the web developer for one of the largest dating sites in the country. The work that we did to create highly complex algorithms for the dating sites was actually very similar to the work in creating algorithms for our award-winning recruiter website platform FXRecruiter.  Turns out that the techniques to match potential daters and potential candidates with employers can be pretty similar!

So, although we’ve moved on from our early days of dating site development, we thought it would be a bit of fun to pull together a blog which shows the common dating terms for 2020 and how your recruitment agency website can help you to navigate the complex world of both dating and recruitment!

Benching - ‘keeping a potential love interest on the bench, just in case.’

The Jobs Archive function in FXRecruiter keeps candidates ‘on the bench.’ This isn’t as horrible as it sounds from a dating perspective - the Jobs Archive function simply means that older jobs can still remain visible to Google so may come up in a candidate’s Google search, but although they won’t be able to apply, they will be instead alerted to similar roles.  So, you’re driving traffic to your website and increasing applications without needing to do much!

Breadcrumbing - ‘keep in occasional contact but with no desire to meet.’

By integrating your recruitment agency website with one of FXRecruiter’s many integrations, you can send any passive candidates updates about your recruitment agency and helpful content such as job search tips or industry/sector news via a blog or newsletter.  This way, you’re keeping your pipeline of candidates engaged on the off-chance that the ideal job will come up.

Ghosting/Haunting/Orbiting - ‘ignoring a love interest, continuing to watch them on social media, or interacting with their posts but not engaging in direct communication.’

All of these, from a dating perspective, are very harsh and we’d advise all recruitment agencies to set up a way to make sure you can quickly and effectively thank people for the time in applying for a role and (permissions dependant) ensuring that they know we can keep in touch with them, either via your social media platforms or through email.  By engaging with candidates in this way, you’re keeping them active on your database for when the ideal job comes along.

Ghosting candidates is a terrible thing to do, so we make sure our websites are built to provide a brilliant candidate experience. We’ve built in a bunch of features to automate some of this work, so that you are keeping in touch with candidates as much as you can during the application process. Failing to keep your candidates engaged or if they have a bad experience with you is potentially very damaging to your recruitment agency’s reputation.

Cushioning - ‘keeping in touch with a love interest in case of a break-up.’

From a dating perspective, this means keeping in touch with somebody other than your chosen partner ‘just in case’ the relationship ends.  Given that a third of new hires leave within six months, it is perhaps worth keeping in touch with the ‘second best’ candidate just in case your placed candidate leaves (you can then re-interview them).  Again, use your CRM and social media to keep these candidates engaged by offering them valuable content to help them with their career, so that your agency is front of mind for them.

See also ‘benching’ above - make sure you’ve got decent candidates on the bench and use your digital tools to keep them engaged.

Catfishing - ‘creating a whole new identity in order to start a relationship.’

A good recruiter will be able to spot a dodgy CV a mile off. But, FXRecruiter can help to provide consultants with top-quality profiles because candidates can apply for roles using their social accounts.  A LinkedIn profile is likely to be more accurate as it’s visible to all of a candidate's connections, making ‘catfishing’ much harder in recruitment!

So, now you have the number of ways that your recruitment agency website can support the recruitment process using modern-day dating analogies.

In all seriousness, the algorithms that you create for both dating agencies and recruitment agencies have a number of similarities:

The commodity is actually people’s personal data, so it needs to be kept ultra-safe
The search criteria your daters are looking for is similar to recruiters - location, salary, whether they are looking for something ‘permanent or temporary!’
You might look at a particular job advert or dating profile and whilst they might not quite hit the mark, it’s useful to have other suggestions, based on similar data which again, both dating sites and recruitment sites should be able to handle.

If you think Reverse Delta could be your perfect match of recruitment agency website designer, we’d love to hear from you. Get in touch with one of our recruitment tech experts on 08000 199737 or sales@reversedelta.com.

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The battle of the websites: Specialist systems vs. WordPress

By Peter Morrow   February 3, 2020  

If you’re considering updating your current recruitment agency website or are a start-up recruiter and aren’t sure what type of website you need, then take a read of this blog because we explain (without loads of tech speak) what the difference is between an open source website (eg Wordpress) and a specialist website (such as FXRecruiter).
Firstly, what’s the difference between a specialist system and open-source system?
A specialist system is closed source - this means that the developer owns and controls it from a tech perspective. The quality of these systems can vary - a good specialist system will keep your website safe and secure and will give you complete control over your site’s content.

We will talk about this later.

An open-source system is something like WordPress. WordPress is built for general use and doesn't have recruitment in mind. Whilst it has developed some plug-ins that are tailored to the recruitment market and something that many start-up recruiters end up going for because they think that a specialist system is out of their budget. It isn’t, and at Reverse Delta we offer some great solutions for start-ups - you can see more on this blog.
Open-source websites are easier to hack!
Before we delve into this issue, it’s worth noting that 96% of websites on the internet (there are 1.7 billion live websites as we write this) are open-source. Therefore, hackers spend a lot of time trying to hack WordPress simply because there is a bigger opportunity for them - by learning to hack WordPress they can target a huge number of businesses. And it's often unclear as to where the responsibility lies - with the developer? Or the developer of the plug-in?
What about ongoing support, maintenance and updates?
Open-source technology is designed to make website design accessible for everybody. However, it’s worth doing your research into the longevity of your open-source web developer. Are they working from their bedroom (many do)? If they present you with a ‘too good to be true’ offer, then it is probably because they are aiming to build up a portfolio, possibly haven’t got enough industry knowledge and credibility and could potentially fold their business when they realise how hard it is to succeed. You need to make sure you've got maintenance and support in place to update and maintain your plug-ins.

Who will you contact about your website then? (NB: if you ask this question, an open-source designer will say they have contacts they work with. Truth is, nobody wants to work on somebody else’s code).
Your specialist website will last longer!
For the reasons explained above, an open-source website will be cheaper. If you go down the route of using a reputable company who are experts at building closed-source technology, you’d have invested more initially so you’ll want to keep the site for longer.

A specialist system should have a CMS (content management system) which will allow you to be in control of the content changes your recruitment agency will inevitably need to make. For example, is it likely that your recruitment agency will grow? Will you open another office or start up in a new sector? And what if some of your team move on or new starters join? These are all easily managed by you in your CMS if you have a specialist system - which will allow you to keep your site up to date in a cost effective way.

We’ll be honest with you; we don’t want to make content updates to your site - we want you to be able to do that as and when you want to! What we do want to do is all the back office techy stuff (we get quite excited by this) - backing up your website, virus scanning, preventing hackers, keeping your client and candidate data safe, working on integrating your recruitment website with your CRM and ATS. Integrations with WordPress are quite tricky - ours are written and ready to go and are being used by lots of our customers. This is where a specialist recruitment website provider can add value - not updating your team pages!
Why wouldn’t you want to work with a recruitment expert?
We’ve already mentioned that WordPress does have some plug-ins for recruiters that your web developer can use, but you would need to teach them about recruitment and invest time in making sure they can talk your language and understand your systems. Surely it’s more cost-effective to work directly with a specialist recruitment web designer, who can guide you through the tech process AND integrate other systems with your website to save you even more time and more money? You can find out more about the benefits of integrating your website with your internal systems here.   
Why Reverse Delta?
We pride ourselves on making sure we don’t blind people with tech speak when we meet them, because we want you to know and understand the product that you’re buying in to. Many web companies talk to their customers in a language that they won’t understand, so we think it’s important to set out the pros and cons for each client to make sure that we support you to get the best possible tech for your recruitment agency!

If any of the following are important to you, then Reverse Delta is the obvious choice for your recruitment agency website:

A dedicated support team available during your office hours
Unlimited warranty of fixes
A website that’s regularly backed up
Virus and security scanning
Technical upgrades and maintenance 
A technical agreement with clear lines of responsibility defined

If you want to know more about the benefits of a proprietary system and how it can help you to grow your recruitment agency, then I promise that I’ll go through it all and keep the tech talk to an absolute minimum!

You can reach me on 08000 199 737 or email peter.morrow@reversedelta.com. If you’d prefer you can connect with me on LinkedIn.